As an Enterprise
Performance Improvement firm, we help leading companies turn executive
strategy into widespread, inspired action, enabling them to optimize
their way of doing business. By helping to mobilize organizational assets
and human capital readiness, we help companies develop and own the capacity
to improve. Acting as a strong improvement partner for our clients,
we work to earn the valued role of Trusted Advisor.
employ a process called Enterprise Performance Improvement. Working
with your strong leadership, we enable you to engineer all aspects
of your change or improvement mandate to ensure maximum impact on
your key metrics through your organizations purpose, processes
As an organization, you need to profitably satisfy your targeted customers
with your value propositions. We can help. You have processes which
your people follow to create and deliver the value proposition to your
customers. Our sales and service improvement programs enable your people
to execute those key processes with excellence. Its about changing
At The Finnamore Group we know that all interventions must lead
to you selling more or spending less. That goal is at the heart
of all corporate strategies. Our sales and service improvement programs
enable your employees and managers to excel at the core sales and
service processes in your business - which you have carefully aligned
to your own current strategy. We deploy our sales and service improvement
programs through a Kotter-Beckard change process which we develop
based on your strategy. This change process helps create the cultural
transformations required to support the new behaviors needed at
the sales and service process level.
By integrating our sales and service tools with your existing systems
and structures, they get used by everyone as a normal part of daily
business. The result: Your human and organizational assets become
better aligned to support your processes which produce your
strategic and financial results.
Finally, by working with your strong leadership team, we
help you build the capacity to sustain your improvements.